Based on my experience, I can't recommend Upstate Management enough. If you're a new student in Syracuse or simply looking for a place to call home, they offer some of the best-managed properties in the area. Their properties are well maintained and quiet. Andy (the landlord) and Kristen (the property manager) are incredibly kind, responsive, and helpful. They genuinely care about their tenants and go above and beyond to ensure everything runs smoothly. Their properties are in high demand and tend to go quickly, so if you see one available, don't wait. A fantastic experience from start to finish!

Five stars are just the limit of ratings, I would give more if possible. Perfect experience to live in the apartment of Upstate Management. Their staff is very professional and kind. Always deal with the issues at the first time and solve them so efficiently. If you are looking for apartment near the university and you really value your privacy. Choose their apartment.

This was the best rental experience I have ever had. The property was clean and well maintained and the other tenants were great. Upstate Management is kind, responsive and truly cares about their tenants.

We relocated to central New York and needed to find a home base while we searched for a house. Upstate Management worked with us in this regard and afforded us a six month lease, plus a turnkey option; with furniture, an equipped kitchen and a nice laundry area in the building. The apartment is centrally located and pet friendly! Just a hop, skip and jump from the Lake and a drive to the local dog park. There are a variety of restaurants close by which is very convenient. Parking out front and snow removal provided. Thank you to the Upstate Management team who were very responsive and efficient.

2년동안 큰 창문이 있는 이 공간에서 행복한 시간을 보냈습니다. 창문 앞 나무는 항상 힐링 공간으로 만들어 주어, 코로나 시기에도 집에서 업무하기 답답하지 않고 좋았습니다. 집 주인인 앤디와 직원 크리스틴도 항상 친절하고 빠르게 일을 처리해 주었습니다.

I lived at 1009 Madison Street for two years and 514 Walnut Avenue for another two years. Upstate Management managed both properties. If you are a SU student interested in walking-distance one-bedroom or two-bedroom apartments, I strongly recommend properties managed by Upstate Management. As a graduate student who spent five years at SU, my experience with Upstate Management was incredibly great. Andy and Kristen manage the Madison Street and Walnut Avenue apartments. Andy and Kristen are very professional and quick in responding to tenants' requests. I did not have any inconvenience in the maintenance system of Upstate Management. AC and heating are fully equipped. There was no outage problem in gas, water, and power during my four years of living. You can choose between the furnished option and the unfurnished option. Andy has a parking lot on Walnut Avenue. The parking permit has a monthly fee, but you do not need to have it because the street parking is not that crowded even during the semester. Andy has free laundry machines in the basement of 1009 Madison and 514 Walnut for tenants. As we can see on the Google Map, most of Andy's properties are very close to SU campus. 1009 Madison and 514 Walnut are just 10 minutes away from the Bird Library and 15 minutes away from Eggers Hall. The neighbor is very safe and walkable even during the night. Walking to Syracuse downtown is also not that bad during the spring, summer, and fall. Compared to other apartments on Madison Street and Walnut Avenue, Andy suggests a lot more reasonable price for both one-bedroom and two-bedroom options. If I go back to 2017 and I need to choose my apartment again as a SU graduate student, I will definitely choose among Andy's properties again. I think that I was very lucky to run into the website of Upstate Management during my random Googling in 2017. I am delighted to share my great experience by writing this Google review.

Andy and co are the best landlords in the world- seriously I wish I could rent from him for the rest of my life.

I lived at 1009 Madison and have nothing but amazing things to say about Kristen and Andy. They were both responsive, professional, and friendly! Genuinely believe this is the best management company in Syracuse.

Rented from Andy and Upstate Management previously. Very professional, excellent communication and an overall great experience!

I lived in the 1003 E. Fayette Street building and had a great experience with Andy and his staff. I'm an International student at SU and living there during my first year in Syracuse was great way to get settled in town. The apartments are in excellent shape and Andy is always available to solve any doubts or issues one might encounter. Highly recommended.

I lived at North Willow Street for about 3 years. I had a great experience there! Loved the apartment, spacious and great price! Management is great, easy to get ahold of and always timely with requests. The area is great as well. If I hadn't moved out of town I would have stayed longer. Highly recommend!

We lived in their North Willow St building for 2.5 years and had a great experience. Management is responsive to any issues that may come up and very easy to work with. Highly recommended!

I lived in one of Upstate Management's buildings for one year and Andy was a great landlord! He was responsive to any maintenance requests I had, very fair with my security deposit at the end of the lease, and an all around friendly person. He went above and beyond to help me out on more than one occasion--like arranging to forward a package to me after I moved. Highly recommend!

Andy is a very responsible and caring landlord who responds quickly to any issues. He has a great team he cultivates to help manage efficiently. He goes out of his way to make sure his renters feel safe, taken care of and that the apartments are in good condition.

Lived at Walnut Ave for three years while I was going to school in Syracuse and had a great experience with Upstate Management. Andy and Kristen work very hard to keep everything in order and are super accommodating. They make sure to work with you to meet your needs and are great at communicating. My apartment was an easy 15 minute walk to school and everything I needed, with laundry and parking available on site. 5/5, highly recommend renting from Upstate Management!

A top-notch professional management firm with a variety of conveniently located, very clean, comfortable and competitively priced apartments. Management communicates promptly and responds to requests immediately!

Recommended by a friend. Impressed by their good management and helpful staffs. They won my trust.

对租房者来说有个好房东是何等的重要！ 我和室友曾在雪城大学附近租了一套老房子，房子三天两头有问题，需要修理，房东不住在雪城，关键时刻找不到人，而我们对各种修修补补的根本不懂行，也没时间和精力去操心，真是不胜其烦。我们也听说过别的房东做事拖拉不上心的事。 后经一朋友介绍，我们搬到了这家公寓，公寓里外都干干净净的。房东是个热情的中年汉，对所有的房客有求必应，解决问题非常神速，我们很庆幸遇到了好房东。他有时候还会跟我们飙几句不知从哪儿学来的中文，后来我们才得知他原来还是个钻石王老五，哈哈，这是题外话。

Good management and nice people here! A good place to live.

Rented from Upstate Management for just under a year. The company is efficiently and professionally run and their management was always responsive to any issues. Additionally, I found Andy and maintenance staff very respectful to me as a renter. I would happily rent from Upstate Management again!

Very well run company. They take all aspects of management seriously.

I lived in an apartment run by upstate for 1.5 years, and I had a really great experience! Andy was hands-down the best landlord I've ever had. All problems were minimal and dealt with quickly and efficiently, and the property was well-maintained. When moving in and out, Andy and his team were available to assist with issues (they even helped me take out a window when my oversized couch wouldn't fit through the door!) and they were always friendly when doing it. I also really loved my apartment - especially the brand new kitchen and bathroom cabinets. I highly recommend renting through this company!

I rented an apartment in 514 Walnut avenue from Upstate for 2 years. Quiet building in great location for SU campus and Upstate/Crouse hospitals, Marshall Street restaurants. My apartment was well maintained, and the management always responsive when issues were raised. Deposit was returned in full at the end of my lease. I would recommend highly both for the price and location of apartments, and a reliable and trustworthy landlord.

I lived in an apartment on Walnut Ave. with Upstate Management for 2 1/2 years. I would have stayed longer if I didn't graduate! The maintenance is extremely attentive and responds quickly. The management treats all tenants with respect and are very friendly and helpful with anything you need. Other management groups in the area have bad reputations for docking harshly on security deposits, but with Upstate Management I received all my security deposits back from both places I stayed with them. Although I could go on forever about how great the staff is- my favorite part about living with Upstate Management was the apartments. Most apartments in Syracuse are bland, four boring white walls. But, my apartments on Walnut were beautiful and had the history of the buildings maintained wonderfully. They also have parking available which makes a huge difference since street parking near campus is sometimes impossible. Snow removal was always quick and included sidewalks and the parking lot. I wish I could move back and live with them again.